Privacy Policy

TMD EXPRESS LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Information: Name, email address, phone number, and other contact details provided through our website or other communication channels.
• Business Information: Company name, role, and related details when engaging in our services.
• Technical Data: IP address, browser type, device information, and usage data for analytics purposes.
• Communication Data: Messages, inquiries, and interactions with our customer support.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our trucking-related services, including safety, recruiting, and Amazon dispute resolution.
• To communicate with you regarding our services, updates, and inquiries.
• To comply with legal and regulatory requirements.
• To analyze usage patterns and enhance user experience.
• To maintain security and prevent fraud.

3. SMS & Phone Number Collection Policy

We collect SMS opt-in information and phone numbers solely for communication related to our services.We do not share SMS opt-in information or phone numbers with any third party or affiliate company for marketing purposes. This practice ensures compliance with regulations.

4. Sharing & Disclosure of Information

We do not sell or share personal information with third parties for marketing purposes. However, we may disclose information under the following circumstances:

• To comply with legal obligations, such as responding to lawful requests from authorities.
• To service providers assisting us with operations (e.g., hosting, payment processing), under strict confidentiality agreements.
• To prevent fraud, security threats, or policy violations.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of communications, including SMS and emails.
• Restrict processing or object to data collection where applicable.
• Request a copy of the data we hold about you.

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, so we encourage users to review their policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date. Continued use of our services after modifications constitutes acceptance of the changes.

9. Contact Us

For any questions about this Privacy Policy, please contact us at: